What if your guests' online reviews became your best marketing campaign?
Housekeeping
Breakfast
Maintenance
Front Office
Preferred partner for hotels & aparthotels in Belgium & Luxembourg
A hotel partner to strengthen your guest promise
DS Hospitality (a business unit of DS Cleaning) aspires to be a preferred partner for the hotel industry. By excelling in our profession, we support you in excelling in yours! Through a comprehensive multi-service offering covering all support activities necessary for the core operation of the hotel, we aim to position ourselves as guarantors of a constructive collaboration that fosters lasting peace of mind for our clients.
Selected references
Hospitality: Our core business
From subcontracting to co-contracting
Housekeeping
Room attendants, Executive housekeepers, Floor supervisors, Runners
Maintenance
Corrective maintenance, Preventive maintenance, Handyman
Breakfast
Breakfast service and F&B
Front Office
Reception, Night audit, porters, valets, etc.
Hospitality Academy
Leveraging our sector knowledge, we created our own training academy ‘Hospitality Academy by DS’.
What makes us unique!
Hotel staff
Clear distinction between room attendants and cleaners, trained via our Hospitality Academy.
SLA & KPI
Service level agreements with hotel-specific KPIs.
Mystery guest
Independent audits 1–2 times a year to ensure quality.
Guest reviews
Commitment to maintain/improve cleanliness scores on Booking.com.
Hospitality Academy
Leveraging our sector knowledge, we created our own training academy ‘Hospitality Academy by DS’.
ICT integration
By leveraging Roomchecking, seamlessly integrated with the PMS, we offer real-time visibility of room status for immediate response and efficient task allocation.
Eco-responsible approach
This innovative approach reduces environmental footprint and supports certifications such as ‘Green Key’.
Our ‘Hospitality’ approach
Thanks to their experience in your hotel, your guests will be eager to return and share positive feedback on booking sites and review platforms, positively impacting your hotel's performance and image. As hoteliers, our clients look for a partner who understands that in hospitality, everything is about hospitality. DS Hospitality has developed a hospitality-driven approach designed to meet your guests' ever-rising expectations.
HumanCapital&Innovation
DS Hospitality specializes in the hotel industry. We don't clean offices or factories: we are a hotel services provider.
Capital & Innovation
Human Capital
- Exclusive specialization in hospitality
- In-house ‘Hospitality Academy by DS Hospitality’
- Tailor-made training for your property
ICT Innovation
- Staff autonomy
- Organizational fluidity and productivity
- Reduction of movements
Commitment&Sustainability
We adopt eco-responsible practices, train our teams in sustainable cleaning, work with committed suppliers and support the Green Key certification. Our goal: make hotel cleaning a driver of environmental performance.
Our Practices
- Reasoned use of products
- Reducing consumables
- Systematic waste sorting
GreenKey
Our commitment to environmental excellence
- Reduced plastic waste
- Optimized water consumption
- Preference for local suppliers
- Ongoing staff training
Client testimonials
Alexandre Szmaj
Smartflats
DS Hospitality enabled us to scale with hotel-level rigor while keeping aparthotel flexibility. A true operational partner.
Pauline Petta
Domaine des Hautes Fagnes
With DS Hospitality, we finally found a partner who understands the demands of upscale hospitality. Our guests feel it, and our teams breathe.
Christophe Therasse
Nehô Hotels
This provider puts the guest experience at the center. DS Hospitality has a perfect grasp of hotel challenges.
SANDRINE LAGNIEN
Catalonia Brussels
We're delighted with the work by housekeeper Najat and her housekeeping staff. The team is detail-oriented, professional, and reliable.
